Home Blog The County Group Is As Strong As It’s Ever Been

The County Group Is As Strong As It’s Ever Been

It’s been a crazy few months for everyone. In our 38+ years in business, we haven’t experienced anything quite like this before, but we were never going to just sit back and let the situation hinder what we do or affect our customers.

Some businesses who were in difficulty prior to lockdown have sadly closed and others are finding things difficult and will no doubt find it hard to restart. But County is an asset-backed business, privately-owned and well-managed, so we are in a great position to pick up and go again having used lockdown as an opportunity for innovation and growth, rather than viewing it as a problem.

Within a matter of days of lockdown being enforced, we launched a Virtual Appointment system so that customers could plan their home improvements with us from home. This video-based facility helped us fill our order books in readiness for our return to installing. 

Installations have recommenced in the past couple of weeks for the customers who have patiently waited for us to complete the projects we first began for them prior to lockdown, and new installations have also got underway. They are all being finalised in accordance with the new safety measures laid out by the government.

We have also just reopened our three showrooms and taken every precaution to make them the safest of environments for our visiting customers.

Be in no doubt that we will be doing everything possible to be around for at least the next 38+ years, and we’d love you to be a part of our continuing history if you have a desire to improve your home.

A FENSA-accredited installer, County supplies rock-solid guarantees with every product sold (10 years of cover for most items, and 20 years of cover for some others), and provides the local touch that so many other companies often lack.

No other home improvement company knows the Kent and Sussex areas quite like we do, and we are right on your doorstep for when you need us.

The County Group is also part of the Conservatory Outlet Network, along with several other of the UK’s best home improvement specialists, which gives us a strong financial footing and access to all the leading window, door and conservatory products. 

We feel like we’re an even better and stronger company for what’s gone on and can promise you that the County Group will still be servicing customers, new and old, long after this is over.


Put your money and your trust in the County Group and will repay you with quality customer service, quality workmanship and a meaningful guarantee. Start by getting a FREE quote.


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County Windows (Heathfield) Limited of Unit 17 Ghyll Industrial Estate, Heathfield, East Sussex TN21 8AW (Registered No. 07451429) is a credit broker and is authorised and regulated by the Financial Conduct Authority. Credit provided by Hitachi Personal Finance, a trading style of Hitachi Capital (UK) PLC, authorised and regulated by the Financial Conduct Authority (Registered No. 704348).