HELP & SUPPORT

At County, we give you all the help and support you need. Use this section to learn more about our services and what you can expect to happen when you upgrade your home with us.

Whether you’re a new or existing customer, we want to make your home improvement journey as simple and stress-free as possible. We’ve collated a wide range of information from information on our aftercare services to useful guides and step-by-step explainers of building and installation processes.

What Happens Next?

WHAT HAPPENS NEXT?

What happens once you decide to work with County on a home improvement project? Learn about how building work will advance and who’ll be involved.

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UK Manufacture

UK MANUFACTURE

Our leading range of windows and doors are manufactured in the UK. Find out about our relationship with the industry’s leading fabricator and how that ultimately benefits you.

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Installation Focus

INSTALLATION FOCUS

Our skilled team of installers are the best in region – bar none. The Country team work hard and ensure a neat, tidy and accurate fit on every job.

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County Aftercare Service

AFTERCARE SERVICE

County’s dedicated aftercare team is on call to help with any questions and issues you might have.

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County Guarantee

OUR GUARANTEE

We offer a comprehensive guarantee for total peace of mind. We’re able to offer this because we only use the best materials and components that are designed to last.

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Helpful Guides

HELPFUL GUIDES

From useful tips to consumer advice and practical how-to guides, learn more about your products in this must-read section.

VIEW OUR GUIDES
FAQs

FAQs

Have a question about our products and services? Head to our FAQ section and find the answers you need.

READ OUR FAQs
Our Customers

CUSTOMER REVIEWS

Our reputation is built on trust. See first-hand what the people of Kent and Sussex have to say about working with us.

READ OUR REVIEWS
Request Service Visit

REQUEST A SERVICE VISIT

If you’ve been advised to reach out after a service call or if you think you’ve uncovered a fault, please get in touch with us here.

REQUEST SERVICE

WANT TO GET IN TOUCH?

Whether you have a query or need to speak to an advisor about one of our products or services, you can get in touch by completing the form below.

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Speak to our Customer Services Team on 0800 542 6103.

Our friendly team will be pleased to help with any questions you may have.