Customer Testimonials

97% of our customers would recommend us to family and friends…

Every day we receive letters and online reviews of satisfaction. In fact people who choose us are often so pleased with their purchase and the unbeatable value for money, they do not hesitate to recommend us to family and friends. There’ll be a satisfied customer near you.

Our windows have now been finished and I have signed and returned with Jim, the letter that needed signing on completion of the work. We would like to express how wonderful Jim has been. Our house is not straightforward and he gave every window the extra care that was needed to fit them in a sympathetic way. After the first few days of different fitters turning up it was wonderful to have Jim as a constant here. He was always on time in the mornings, polite, careful to cover our belongings and always tidied up at the end of the day. Nothing was too much trouble for him and we can not thank him enough. We are very happy with our new windows and we now feel as though we have a new house!

5 out of 5

Windows & Doors Hailsham
Lindsay Godwin – 10th Mar 2020
4.05 out of 5

Windows & Doors Dymchurch
Peter Forrester – 7th Feb 2020

Jim did a really good job, friendly fast efficient and very tidy. Please thank him. Service excellent starting with Jon and finishing with Julie and Jim in-between. So pleased with handles and sorry for changing our minds.

5 out of 5

Windows & Doors Tunbridge Wells
Mr & Mrs Foward – 6th Feb 2020

Added a conservatory to our home in 2007.

5 out of 5

Windows & Doors Bexhill On Sea
Peter David Smith – 30th Jan 2020

The glazing elements of our orangery product are all very good quality, measured, designed and installed without any real issues, very pleased. Our survey scores reflect the other elements of the whole project, some of the issues we experienced were down to the wettest Autumn on record.

3.8 out of 5

Conservatory / Orangery Hassocks
Guy Whittle – 15th Jan 2020
4.25 out of 5

Conservatory / Orangery Brighton
Mr Nigel Perkins – 2nd Jan 2020

Very pleased with the products.

4.95 out of 5

Conservatory / Orangery Pulborough
Claire Sellwood – 20th Dec 2019

Belatedly, please could you please pass on our thanks to Peter and his varied work colleagues for an excellent job on the windows, soffits, fascias and guttering. Peter’s attention to detail and skilled craftsmanship shows through in the overall appearance of the house - it looks great!

5 out of 5

Windows & Doors Sussex
Liz & Nigel – 20th Dec 2019

Brilliant products.

5 out of 5

Windows & Doors Lydd
Mr Roger Anthony – 6th Dec 2019

Thanks for the work. I am very impressed with the amount of works that have been completed. You have done exactly what was promised.. Please make sure that Thor, Jack and Maggot receive appropriate thanks for their works and efforts.

5 out of 5

Windows & Doors Heathfield
Mrs Sedgemore – 1st Jan 2019

Absolutely delighted with the quality of the works and the finish that I have. I've been especially impressed with JD for his approach and attitude and attentiveness, also to Doug, again very impressed with his attention and diligence during the works and especially again for being present during the works. Also a special mention to the works teams, Kevin and Ryan – Kevin for his work ethic, the sheer confidence that he gave me whilst carrying out the works

5 out of 5

Windows & Doors Kent
Mr Coulson – 10th Sep 2016

I am very pleased to report that the doors look superb and without doubt better than we had dared hoped. This was due in no small part to your fantastic installer team. Ours was never going to be a straightforward project, the house is early 1930s and has had little structurally done to the main fabric since it was constructed. Due to the skilled craftsmanship of Jim and Michael they overcame, without drama, the inevitable challenges that the installations posed. And they did so with a truly keen eye for detail, with attention paid to even the smallest facet of the finish. Throughout, they kept us both fully appraised of progress and made sure we were given the necessary information to allow us to select surrounds, trims etc.

5 out of 5

Windows & Doors Horley
J E & KJ TESTER – 10th Jul 2016

Please pass on our thanks to those concerned within County as both Melinda and I have been absolutely delighted both with the quality of the product and the professionalism for the install from both Jim and Michael throughout this stage. They are both a credit to County with their meticulous attention to detail and really do go the extra mile in making sure everything goes well throughout the install. I was especially impressed with fact they will simply not take any shortcuts. The windows, door, cladding etc. are also of very high quality and we couldn’t be happier in our choice.

5 out of 5

Windows & Doors Kent
Michael & Melinda Mckay – 3rd Oct 2016

I just wanted to write to say how pleased we are with our new window installation and in particular to praise the team of installlers. Jim, Michael, Dean and Tony were a pleasure to have around, they did a fantastic job. Jim and Michael were tidy and helpful throughout the week they were with us and didn't leave until each window was neatly finished and clean. And tony's brickwork was fantastic, despite the difficulty in find matching bricks. My husband and I hope that you can find a way of rewarding the team as they went above and beyond what we expected. We hoped for "Good" and got "Great". We will have no hesitation in recommending County based on our experience.

5 out of 5

Windows & Doors Sevenoaks
Anna Burns – 14th Jun 2017

I just wanted to thank you formally for all the time you have spent on making sure our conservatory and patio turned out to live up to our dreams and it has, in fact, surpassed our expectations. I appreciate it is no mean feat to get everything happening at the right time! I am so happy with the quality of the build and your's and the team's attention to detail. Everyone was very professional, polite and friendly. I couldn't have asked for a better team. In fact, right from entering the County shop in Southborough the service has been excellent.

5 out of 5

Conservatory / Orangery Southborough
Linda Bone – 17th Feb 2017

It gives us a great pleasure to give compliments for the excellent work carried out on our house. during installations of 2 doors and flush windows, County have been professional, polite and friendly. We would definitely recommend them.

5 out of 5

Windows & Doors Crowborough
Mrs Nadia Perucca – 16th Aug 2017

We would like to thank you and congratulate you on the quality installation of windows at our house. At all times our experience with you was exemplary and we commend you on this. much praise goes to the showroom staff and to the fitters who were pleasant and a delight to deal with. Their expertise and the quality of their work shone through constantly They are frank;y a credit to themselves and your company,

5 out of 5

Windows & Doors Brenchley
Michael Hannafin – 23rd Aug 2017

It gives us a great pleasure to give compliments for the excellent work carried out on our house. during installations of 2 doors and flush windows, County have been professional, polite and friendly. We would definitely recommend them.

5 out of 5

Windows & Doors Crowborough
Mrs Nadia Perucca – 16th Aug 2017

I am writing to let you know how very pleased I am with the windows and door fitted last week. The units themselves are well made and have improved both the look and comfort of the property, exceeding my expectations. As you know, the weather last week was very challenging to say the least. Special thanks must go to Jim for persisting with the installation. This in spite of snow and wind chill, at time of -11C. Jim also rose to the challenges presented due to the poor installation of the previous windows. Jim's very professional approach has produced a brilliant result. Thank you very much, I would not hesitate to recommend County to anyone.

5 out of 5

Windows & Doors Uckfield
Greg Laraway – 5th Mar 2018

The boys did an excellent job. They were courteous, efficient and tidy. A pleasure to have around.

5 out of 5

Windows & Doors Wadhurst
Julia Walls – 16th Feb 2018

Just to let you know how happy we are with our recent porch installation. All the workers were very coureous and professional, especially the fitter who actually installed the porch. We would highly recommend your firm.

5 out of 5

Windows & Doors Pevensey
Mr & Mrs Winchester – 24th Mar 2018

Just to let you know how happy we are with our recent porch installation. All the workers were very coureous and professional, especially the fitter who actually installed the porch. We would highly recommend your firm.

5 out of 5

Windows & Doors Pevensey
Mr & Mrs Winchester – 24th Mar 2018

I am writing to say that I am very pleased with my new porch and doors. Paul did a great job and was very friendly and helpful.

5 out of 5

Windows & Doors Lewes
Shirley Squires – 5th Apr 2018

We are delighted with our new windows. Your installers – Tim and Christian – were exemplary and the end results of their hard work (not forgetting yours too) are wonderful. From a couple of rooms it's as if we're looking out to new vistas; for the first time since we moved here we are able to appreciate the view uninhibited by mould, damp and dirt. It's spurred us on to get the rest done now.

5 out of 5

Windows & Doors Fairlight
Paul Wilson-Patterson – 17th Apr 2018

Thank you for a friendly yet professional service from beginning to end. A no pressure salesman was refreshing, not the cheapest we received but the best value. Phil as always a top rate fitter, we wouldn't hesitate to recommend him to anyone. He leaves the house inside and out, clean and tidy. There is no filling and finishing off left to do when he has gone and the windows look great. Thank you!

5 out of 5

Windows & Doors Heathfield
K Playfoot – 26th Apr 2018

We would like to say how pleased we are with our new oak framed timber windows. The quality and workmanship are first class. Also the professionalism of the team who fitted them, Kevin and Ryan. We cannot praise them enough for being polite, punctual, considerate and careful. Finally we would like to say how impressed we've been with the whole team, from the very first visit to the Heathfield showroom to the completion of or lovely windows

5 out of 5

Windows & Doors Seaford
Gill & Trevor Knight – 18th May 2018

We have had a lot of work done on our house since moving in 4 years ago and nothing seemed to go right. However the experience with County has so far been fantastic. Aside from being two of the nicest guys you could wish to meet, Your installers have been extremely tidy, have consulted us about the finish of the windows and above all have done a brilliant job.

5 out of 5

Windows & Doors Kent
Miss L Carter – 18th Jun 2018

We are delighted with our new windows and doors, they really spruce the house up and we will enjoy using them. it has been a pleaseure dealing with the representatives of your company, everyone has been very kind and efficient

5 out of 5

Windows & Doors E. Sussex
Mrs S Haffenden – 3rd Sep 2018

My wife and I are delighted with the door and the 2 chaps who carried out the installation were excellent

5 out of 5

Windows & Doors Heathfield
Mr J Carter – 4th Sep 2018

Dear Dean, Following completion of the install of our new Evolution windows and french doors, we wanted to feed back to you how pleased we are with the outcome. The quality and appearance of the product is very good and the final result is all that we wished for. It is a big improvement to our home. The service we have received from County has been very good throughout. We particularly appreciated the way we were always made aware of exactly how things would be done and the plan of when things would be done and any schedules were either adhered to or bettered. From the first moment we walked into your Heathfield showroom, the whole process was easy, professional and efficient. Special mention must go to your installers, Pete and Liam, whose workmanship and attention to detail is very good indeed. They were calm, courteous, friendly and most respectful of our home. Aside from a couple of items that needed to be re-ordered, the job was completed on schedule and with minimum disruption. Pete always kept us updated with current progress and the plan for the following day, so we were able to organise our home around the work. We are still amazed at how much they achieved in the time and the standard of the finish is excellent. I think every project presents its own small unexpected difficulties and ours was no exception although any issues were minimal and speedily resolved, which I always feel is the true measure of a good company. The only problem worthy of any note concerns a tiled window ledge but after discussing various options with ourselves, Pete creatively implemented a solution which we feel is an improvement, so we thank him for that. I should also mention that after some heavy rain overnight I jokingly apologised to Pete the next day that a gutter full of Autumn leaves had splashed water over one of his freshly installed windows. When Liam was next up the ladders, he cleared the gutter for us! That is definitely above and beyond what anyone would expect, so thanks also to Liam. Following our experience with County, we would have no hesitation in calling upon your services in the future.

5 out of 5

Windows & Doors Heathfield
Malcolm & Linda Rugg – 1st Nov 2018

Just a note to say thank you for installing the replacement timber windows.......they are just what we required and hoped for. The installation team, Kevin and Ryan were polite, efficient, tidy and completed the job in record time. Thanks also to your surveyor who managed to replicate the curved tops to fit the brickwork embrasure perfectly. Thanks again and best wishes,

5 out of 5

Windows & Doors Westfield
Mr & Mrs Hobbs – 24th Sep 2018

Dear Sirs, We would like to take this opportunity to say how pleased we are with the products. we are pleasantly surprised at how well they blend with the windows and doors already in place in other rooms in the house. We would also like to say how pleased we are with the fitter Jimmy. He was punctual, conscientious, thorough and always polite. He caused minimum disruption and made sure that any mess was cleared away at the end of the job. we would not hesitate to recommend him.

5 out of 5

Windows & Doors East Sussex
Mr G Bird – 25th Sep 2018

Please pass on our thanks to Kevin and Ryan who fitted our new front door today. They have done an excellent job and were very neat and tidy in their work. They were very respectful and worked through the day without a break to complete in time.

5 out of 5

Windows & Doors Kent
Sally Aghard and Ken Holmes – 4th Nov 2018

Dear Sir Thank you for a great service, we will be recommending yourselves when the opportunity arises. Special thanks to Jim who carried our the installation for such polite, friendly, considerate, professional and efficient installation work. There was no damage, minimal disturbance and mess which was cleared as he worked around property. Excellent job. Thank You. Regards R.S. + LA Dredswell

5 out of 5

Windows & Doors Heathfield
R.S. + LA Dredswell – 22nd Nov 2018

I am writing to thank you for the installation of our fire replacement windows. They were completed over two days, 22nd and 23rd January. We had used your company previously for the rest of our windows over 8 years ago which still look good. I wanted to specifically thank and mention Kevin and Ryan. They were very helpful especially in choosing the edges for the windows giving me advice and options. They kept me informed and involved in decisions that needed to be made. They were polite and cheerful and did exactly what they promised. I was very impressed by the high standard of craftmanship and they left everything clean and tidy. When I unfortunately disturbed some sealant they made it good when they returned the next day. The result is a very satisfied customer; grateful for their excellent standard of work with fantastic customer service. The new windows are warm, bright and fit well with our existing ones. We shall certainly recommend you to others and once again thank you.

5 out of 5

Windows & Doors Seldhurst, Tunbridge Wells
Mrs Samantha Green – 31st Jan 2019

Many thanks to all at County Windows for all the great work.

5 out of 5

Windows & Doors Dover
Greg Adams – 14th Jan 2019

Thank you all at County for the wonderful completion of our orangery. It was quite a project but it was completed just as we had wanted from the that first visit to your Heathfield showroom. A special thanks to John for overseeing the work and to many great chaps we have had the pleasure to meet...Kev, Steve, Graham, James, Jason and Jack and Richard to name a few. Nothing was too much trouble…a great team and a credit to your company.

5 out of 5

Conservatory / Orangery Henfield
Geri Downer – 4th Feb 2019

We recently had a conservatory fitted by County and we are writing to say how pleased we are with the service and the completed job. The time scales were as discussed and the fitters turned up promptly on the given date. I believe the fitters were named "Peter" and "Tommy". They were both very helpful and courteous and did a brilliant job; they also tidied up after themselves. Having had a disaster with a previous company it is good to know that there are reputable, reliable and first class businesses and tradesmen to be found. We would not hesitate in recommending your company to others. Yours sincerely, and with many thanks

5 out of 5

Windows & Doors Ticehurst
Richard and Vanda Janes – 15th Mar 2019

We would like to place on record how pleased we are with our new front door. The whole process from Sales Representative, Surveyor to Fitters went very smoothly. We would like to say how impressed wee were with the professional manner in which the fitters carried out their job. They arrived on time and ensured we were happy with the procedure they would undertake. The end product was enhanced by their workmanship, so please pass on our thanks to them. Yours faithfully

5 out of 5

Windows & Doors Haywards Heath
Mr & Mrs TR Hughes – 8th May 2019

I would like to say how please we are with our new windows and porch. The fitters, Liam and Jack, completed the installation in a very timely manner and were courteus, polite and hard working. The work area was kept tidy at all times and the fitters left no mess or trace when they left. I would be grateful of you could please pass on our thanks to Liam and Jack for their professional attitude and workmanship. Your sincerely, Heidi and Richard Steel

5 out of 5

Windows & Doors Kent
Heidi and Richard Steel – 26th Jun 2019

Dear Mike I would like to write about Jim who recently fitted our windows on Sevenoaks and have him rewarded financially. He was fantastic, ever so loyal and got the job done. I couldn't praise him enough. Thanks

5 out of 5

Windows & Doors Sevenoaks
William Doesman – 25th Jul 2019

Dear Sir / Madam I have recently purchased a new timber front door from your company. I have felt the need to put pen to paper to tell you how muuch I have been impressed by the process from chouice to fitting. All I have dealth with have been most professional , indeed outstanding ambassadors for your firm. In particular, I would wish to thank once again Keith and Ryan, who fitted the door and frame. Their professionalism, attention to detail is reflected in the finished product hanging for all to see. I will have no hesitation in returning to County Windows for any future work, or recommending to friends / colleagues. Once again, many thanks from a very satisfied customer. Your sincerely

5 out of 5

Windows & Doors Brighton
Paul Duffy – 14th Aug 2019

Further to the last of our windows being installed this week, I would like to highlight the professional service given by Kevin and Ryan. The windows themselves are a fantastic product, which is why we have waited to be able to afford to finish the house off in all the same units. The workmanship shown by Kevin and Ryan however is also second-to-none which is why I specifically requested them to be our fitters. There is no ‘that’ll do’ attitude, they are polite and friendly and they always leave the site clean and tidy. Please pass our thanks on to them again…

5 out of 5

Windows & Doors Laughton
Mike & Ellie Woodhall – 23rd Aug 2019

Dear Sir / Madam I am writing to thank you for the service concerning our new front door. In particular I would like to commend your fitters Ryan and Tylerwho were punctual, polite and professional throughout. Yours sincerely

5 out of 5

Windows & Doors Kent
J. O. Davies – 4th Sep 2019

Dear Sirs I wish to take the opportunity to thank you for the installation of our new windows I was extremely impressed with the care and craftsmanship shown by Kevin and his assistant. Their care to detail is not often found. I would not hesitate to recommend your company to my friends. Should I ever need any other work done which your company specialises in I would certainly use your company. May I also say that your sales representative was so knowledgeable of the product and your installation manager had a wealth of experience. Well done and thank you County Windows. Yours faithfully

5 out of 5

Windows & Doors Kent
Jordan Boardman – 6th Sep 2019

Although we have not yet completed our installation, I would just like to pass on our appreciation for the manner in which your fitters conducted themselves during the installation of our windows. They were polite and courteous at all times, making sure that we were informed and aware of the impact their work was going to have on us each day. This along with their attention to detail, making sure we were happy with the installation and most importantly explaining the options on how the window could be finished. It was a pleasure having them on site and would recommend them as a team to any future client and ask you forward on this e-mail to their supervisor/line manager. Best regards,

5 out of 5

Windows & Doors Kent
Darren Levett – 12th Sep 2019

I just want to say what a marvellous job County have done for us: the replacement windows for my daughter’s bedroom look terrific, fit perfectly, and were installed quickly, efficiently and with great courtesy. We are absolutely delighted and will have hesitation neither in commissioning County again nor in recommending you to others. Please pass on our sincere thanks to Dean, Alan, Kevin, Mitchell and all other members of the team. Best wishes, and thank you again.

5 out of 5

Windows & Doors Warbleton
Richard Evans-Thomas – 19th Sep 2019

Our front door was installed today and we would like to say how pleased we are with the front door and the team that installed it - Tyler and Ryan. They were great and nothing was too much trouble and the installation was first class. It was a pleasure to have them on site. I would also add that everyone we had contact with was equally pleasurable to deal with - accounting and customer service especially Tracey. Yours sincerely,

5 out of 5

Windows & Doors Kent
Alan & Gill Pearton – 9th Oct 2019

We recently ordered 3 doors and decided to go with 2 premium products we are hoping the installation would match the product quality and were naturally feeling apprehensive. We are writing to say how impressed we were with the installation job that Kevin and Mitchell did for us. The skill and care on display was impressive and they were organised and considerate throughout. We were delighted with the final finish / make good, which was exceptional. Well done to the team! Regards

5 out of 5

Windows & Doors Kent
Stephen & Francesca Giles – 10th Oct 2019

I'm writing to thank County for an excellent job on replacing the windows of my cottage. This week Ryan and Tyler replaced timber windows in my cottage's bathroom, bedroom, kitchen and porch. They have done a fantastic job and have been polite, helpful tidy and thoughtful. They worked fast and carefully and the quality of what they have done is great. Its not an easy job as the cottage was built in the early 1800s and nothing here was straight of square before my lovely new windows! Next week I'm going to be working away while you rebuild my bay window and add new windows. I would normally never be away when building work is going on but based in the the service I have received this week, I am reassured that all will be fine. Please do pass my thanks on to Ryan and Tyler for a job very well done so far. Your sincerely

5 out of 5

Windows & Doors Kent
Dr Helen Goulding – 17th Oct 2019

This is to say thank you for the recent window installation at our house. Your two fitters Simon and Zack worked tirelessly to complete the job in a single day. The work was excellent. Many thanks

5 out of 5

Windows & Doors Kent
Trevor Grey – 18th Oct 2019

I should like to thank your company for a job well done and especially Kevin and his "man" for their conscientious and excellent workmanship despite some unpleasant conditions. Please pass my thanks on to them. With kind regards

5 out of 5

Windows & Doors Waldon
Ian Dixon – 13th Nov 2019
4.4 out of 5

Windows & Doors Mayfield
M J Lacey – 26th Nov 2019

As indicated a fab job. Very satisfied customer.

4.85 out of 5

Windows & Doors Halsham
Lois Anne Dadswell – 2nd Nov 2018

The lady we met in the Southborough branch was lovely and was able to show us a wide array of products. Bertrand Dupont then came around to meet us at home, take measurements and give us more detail about the options that were available to us. He was friendly, professional and genuinely helpful. We did not feel under any pressure to make decisions quickly. The surveyor came shortly after we decided to proceed with an order and was very efficient and professional. The two gentlemen who installed our front door were very charming and did an excellent job! They were clean and tidy throughout and a pleasure to have working in our home for the day. We are very pleased with the end result and feel that the whole process from planning through to installation went very smoothly. We would not hesitate to recommend you to our friends and family based on professionalism, price, good workmanship and quality of the product/installation.

5 out of 5

Windows & Doors Sevenoaks
Keri Holmes – 25th Oct 2018

Pleased with products

4.3 out of 5

Windows & Doors Burwash Common
Graham and Jacqueline Bird – 26th Sep 2018
3.15 out of 5

Windows & Doors Lindfield
Colin R Woodhams – 14th Aug 2018
5 out of 5

Windows & Doors Small Dole, Henfield
Martin & Valerie Kelland – 3rd Aug 2018

Delighted; the windows and door have transformed the look of the front elevation. It looks magnificent.

5 out of 5

Windows & Doors Sevenoaks
Mr & Mrs R B – 25th Feb 2014

Make your house a home! Let County take care of it for you – get in touch with us today and see how we can help.

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© 2020 COUNTY WINDOWS (HEATHFIELD) LIMITED

County Windows (Heathfield) Limited of Unit 17 Ghyll Industrial Estate, Heathfield, East Sussex TN21 8AW (Registered No. 07451429) is a credit broker and is authorised and regulated by the Financial Conduct Authority. Credit provided by Hitachi Personal Finance, a trading style of Hitachi Capital (UK) PLC, authorised and regulated by the Financial Conduct Authority (Registered No. 704348).