Vacancies at County

County are always on the lookout for highly skilled and reliable staff to join our professional teams in Sussex & Kent. Currently employing professional people in a wide range of positions including, fitting, design consultants and customer service advisor. Simply view our current vacancies and either contact our Head Office on 0800 542 6103 or use our online form below.


SALES DIRECTOR

County - The Home Improvers is Kent and Sussex’s leading customer focused retail installer of high-quality home improvement products spanning contemporary extensions, conservatories, orangeries, replacement roofs, windows and doors in uPVC, aluminium and timber from the industry’s leading manufacturers.

With over 38 years, 3 high quality showrooms and 30,000 customer installations under its belt, County the Home Improvers is a long-standing giant in the industry in Sussex and Kent with a fabulous reputation for excellence.

As Sales Director, you would be leading and driving forward an experienced and talented team of sales professionals to deliver our ambitious growth targets.  You will also help devise and implement monthly/quarterly marketing initiatives and roll these out to your team and our clients. The role is vital to achieve the further upward development of the business and as such, a competitive salary plus a generous uncapped results driven bonus scheme and benefits package is ready and waiting for the right person.

There are several exciting customer focused projects being launched this year to support the growth strategy, including its new online ‘Professional Design Service’, computer driven costing systems and the recent completion of a full refurbishment of our three showrooms across the counties. This is just a few of the new initiatives we are developing, as a forward-thinking company which will now benefit from an improved professional approach to our business and its sales teams.

Your Purpose

To achieve the business plan through the development and maintenance of a highly skilled and productive sales force and an effective marketing function which drives and measures business growth while building long term value

Key Deliverables

  • To meet the sales targets set by the board
  • To drive sales growth.
  • To align marketing to sales and deliver effective direct marketing solutions and execution of a web marketing strategy.
  • To implement robust processes and procedures to effectively manage and measure sales force activity and effectiveness.
  • To source, retain and develop a fully functioning and highly productive field sales force to deliver the business plan.

Key Skills

  • Sales process management
  • Team development
  • Commercial acumen
  • Empathy and emotional intelligence
  • Great Communication Skills

Experience

  • Ambitious and experienced Sales & Marketing professional with strong leadership skills who has consistently delivered results
  • Honed consultative selling skills, strong questioning capability and a solution delivery mindset.
  • Experience of working in a sales driven organisation and the ability to translate best practice.
  • Experience of developing an effective field sales force and managing them appropriately to deliver sustained sales growth.
  • Experience of delivering creative customer centric direct marketing campaigns.
  • Experience of designing and successfully implementing rigorous sales and marketing processes to measure and monitor performance
  • Experience of driving customer services staff to achieve improved call conversions

Person Specification

  • A charismatic and natural ‘hands-on’ leader
  • Ambitious, driven and self motivated
  • High energy, committed and loyal
  • Credible, engaging and professional.
  • Continuous improvement mentality
  • Strong negotiator with good influencing skills
  • Delivery driven – goes the extra mile to get things done
  • Tenacious, focused and very hands on
  • Thrives on developing the team to deliver the right solutions to customers

You will be reporting directly at Board level, with full accountability for analysing, reporting and delivering against agreed targets. A high degree of professionalism and exceptional communication skills are therefore critically important in the right candidate. Your IT skills will reflect and match your professionalism in this role

A background in the home improvement industry is not essential, it’s simply about being able to apply your exceptional sales leadership skills to a customer-centric service-led business and demonstrate a proven track record over several years

Interviews will be held by video conference in the first instance and then in person by our board advisor and our Chairman.

To apply, please send your CV and covering letter, detailing your salary expectations and why you are a suitable candidate to our Chairman at: County - The Home Improvers, Units 17 & 18, Ghyll Industrial Estate, Ghyll Road, Heathfield East Sussex TN21 8AW or complete our online form below.

Window & Conservatory Surveyors

County – The Home Improvers are a leading installer of conservatories, orangeries, double glazing windows, living spaces and doors. To support our ongoing business growth, we have full time employed opportunities available for experienced Window & Conservatory Surveyors or those with clear transferable skills.

At County our focus is to deliver an exceptional service to our customers. To achieve this, it is vital that we have Window and Conservatory Surveyors who are quality focused, experienced and passionate about providing excellent customer service.

Based in our centrally located Heathfield Supercentre in East Sussex but daily surveying throughout East Sussex and West Kent you should be able to undertake accurate and professional surveys to facilitate a perfect installation and ideally be familiar or have good knowledge of U design and FDS (Window designer) software packages.

We are busy and this position is a permanent addition to our two existing surveyors so this is a great opportunity to secure permanent work with a high profile, top quality, forward thinking business, offering regular work and a career in uncertain times - we are growing!

We understand the importance of our people and so always ensure that our reward packages are the very best in the industry and include a pension scheme, company vehicle, paid holiday, staff purchase discount scheme (after qualifying period), monthly salary and a bonus scheme new for 2021.

You are able to:-

  • Conduct conservatory and window surveys
  • Maintain an up to date Survey Calendar and attend all surveys as scheduled.
  • Take all required photographs internally and externally ensuring any existing property issues are identified and signed for by the client and filed.
  • Conduct the survey in line with relevant surveyor guidelines for client wellbeing.
  • To establish, confirm and record all survey measurements and sales specifications are suitable and correct.
  • To consolidate the sale and ensure that the customer retains absolute confidence and clarity re the exact specification but to suggest improvements to the design where appropriate due to your knowledge and experience, ensuring that the County sales team’s integrity is protected at all times.
  • To raise any variations to project specification on a signed contract variation order (vo).
  • To provide information for the client on the ‘next steps’ in the clients journey after survey.
  • To complete all required survey paperwork and return surveys including completion of the ordering of all products within the prescribed and targeted timeframes.
  • To check original costs with final order costs, identifying differences to the Finance and Sales Director for notification to sales team and suppliers.
  • To make and register planning, building regulation, structural and SAP applications using our current providers in a timely and efficient manner on completion of the survey paperwork and vo’s.
  • To liaise with Building Inspectors or structural engineers on matters arising from window and door installations and with the internal Building department on conservatories issues arising.
  • To communicate any changes from the client, to third party suppliers and the installation department, from time of the original order or its acknowledgement - on any changes arising after survey – and update any paperwork accordingly.
  • To create AUTOCAD drawings required by the building department from Udesign CAD software.
  • To attend weekly pre-survey meetings.
  • To attend installations if required to resolve queries from installers or clients.

You will have:

  • Significant surveying experience of windows and conservatories
  • Confidence, exceptional organisational and communication skills a personable manner and the ability to work under pressure along with a ‘can do’ attitude.
  • The drive, ambition and determination to develop technical knowledge of the products we supply and manufacture
  • A good eye for detail and a high level of accuracy with data entry and complex specifications
  • Knowledge of U design and FDS (Window designer) software packages a distinct advantage.
  • Good problem solving and good IT skills with an understanding of Microsoft Office and CRM systems
  • Excellent numeracy and literacy skills and strong administration skills
  • The ability to prioritise your workload and meet the deadlines so you will need to demonstrate effective time management with a proactive approach to work and the ability to prioritise and manage own workload
  • A confident and engaging telephone manner with a flexible and adaptable approach to work and client’s needs.
  • The ability to develop good working relationships and be a team player with the install and building managers as well as the sales and fitting teams.
  • A strong focus on delivering a quality internal and external service
  • Good product knowledge of the industry products and a willingness to undertake further training on our range with the ability to implement learning into your daily work.
  • The ability to successfully follow processes and deliver required and measurable results.

Package

  • Salary: £35,000 to £40,000 for a proven candidate.
  • Bonus scheme in addition.
  • Pension scheme
  • Company van provided and expensed.
  • Company laptop and phone provided and expensed.
  • Generous staff discount scheme after qualifying period.
  • Hours and days:

Monday to Friday and 1 Saturday per 3 weeks. 8.30am to 17.30pm.

If you have the drive to “Make it Happen” with a positive “can do” attitude and a focus on quality work this could be the opportunity for you.

Please send your CV and covering letter using the online form below.

BRICKLAYERS & GROUNDWORKERS

Our Full order book awaits you...

We need to add 3 more full time teams to our current 4 ‘groundwork and brickwork’ teams creating perfect foundations, drainage and brickworks for every County Installation of a conservatory or orangery base and build; through exceptional attitude and attention to detail in both their work and customer management.

Your team, as a minimum must be able to take a project from excavation (including digger ticket) drainage and foundation, through to oversite and brickwork to plate level - as a minimum.

We are not just after groundworkers alone. You must be able to manage the brickworks too.

You will be required to have solid experience in general building, have own tools, transport and be ready to work on site at 7.45am until 16.30pm in general.

We have continuous work for small dedicated teams who can provide:

  • Experience to operate plant and excavate and lay foundations and drainage including soakaways, up to 2m deep if needed.
  • Able to set out and use laser levels to achieve finished levels
  • Able to erect brickwork to high standard
  • Create and Install cavity trays and know what a continuous cavity is and why needed
  • Create openings and support same on acrows etc and install steel lintels and steels for new openings
  • Able to call off materials allocated to a project for when needed
  • Able to understand and work within building regs and to high standards
  • Able to keep sites clean and tidy and safe
  • Recognise site safety is a priority for you and clients
  • Representing our company you must deal with clients in a polite, courteous and professional manner
  • Fully public liability insured with own transport and tools
  • UTR and NI number and proof of permission to work in the UK via citizenship or visa will be required.

The positions are self employed.We provide all major materials, skips etc.

The above is our minimum requirement and most work is within a 25 mile radius of Heathfield in East Sussex.

Benefits

  • Working self-employed on price work you remain in control of the job under our overall management.
  • No funds needed for materials - we fund this.
  • You order materials as and when you need them so you stay in control.
  • You arrange regulation visits so they happen when you need them.
  • Pay every 2 weeks on pre-arranged pricing.
  • Regular work in sensible areas
  • No more evening and weekend visits chasing quotations that never happen.
  • Able to focus on delivering the clients dream
  • Work on 2 projects to maximise earnings and reduce down time.

You will likely work on 2 base projects at any time once integrated, reducing downtime and increasing earnings and will be paid on the work completed each 2 weeks. A retention is made until the Building manager signs off the works at inspection and NOT when we are paid by the client.

Pay

  • We provide fixed prices for each project
  • We include required plant hire and transportation of same.
  • We include sundry item for you to provide and replace small tools and equipment and fixings such as screws, blades and mastic.
  • We pay every 2 weeks based on works achieved and progress made
  • Variations on site that arise will add to your earnings if agreed with us and the client and approved.
  • Ability to offer multi skills would enhance your application, such as paving, carpentry, plastering or plumbing and electrical work (subject to qualifications) this will also increase your earnings from each project.

Us

We are the south east’s largest provider of conservatories and orangeries and have been in business for 38 years, growing 33% last year and will a very busy order book.

Our building managers will give you full undivided support to help you achieve our quality standard and succeed for the long term. Come and see them!

So if you have the skills, we can get you working today.

Call Steve Green or James Garrity today on 01435 861490 for a quick chat or email careers@thecountygroup.co.uk with a full CV or complete our form below.

SALES CONSULTANTS

Due to continued expansion and the superb sales figures attained through Covid for our Sales Operation we are looking for industry experienced Sales Professionals who can flourish within a very unique direct sales environment, within the home improvement industry.

Role Responsibilities

  • Attend qualified appointments, in customers’ homes, listening to their requirements and helping them by offering the very latest and most innovative home improvement products;
  • Meeting homeowners and helping them to create their dream home using our unique design software and product range;
  • Working flexibly to visit new and existing customers who have shown an interest in our “New Living Space” designs;
  • Establishing the Customers “New Living Space” design requirements and Interpreting design requirements into a design solution, modelled using bespoke software;
  • Build effective relationships which will contribute to the business success through the delivery of exceptional customer service;
  • You will be responsible for listening to the Customer, understand their needs, be curious and question to gather the ideas needed to create the desired design;
  • You should be able to address sales goals and adjust to customers’ needs to close a sale;
  • Prepare monthly data detailing the sales targets and KPI

Person Attributes

  • You must be smart and professional, as you will be the one who sets the first impression of the company;
  • You will be a passionate, highly driven individual who enjoys helping customers;
  • You will be a versatile, dynamic and determined individual with previous sales experience, highly goal orientated with demonstrable experience of hitting or exceeding sales targets;
  • A flexible and adaptable truly professional Sales Consultant, delivering professionalism to the Customer, Company and Industry;
  • You must be a motivated and passionate self-starter with a creative flair and the ability to take ownership of designs from concept to creation;
  • Excellent numerical skills, be able to think logically and be objective in your decision making;
  • Good IT Skills required, Word, Excel, Outlook etc.
  • Excellent communication skills with the ability to communicate ideas that inspire, inform and captivate the Customer;
  • Good problem-solving skills, able to identify cost efficient solutions to problems;
  • You must be friendly, determined and able to demonstrate the value of our marketplace product to new customers;
  • A highly responsive individual, you will understand the importance of responding quickly to daily challenges;
  • You will want to make a difference, not satisfied with the status quo, you will have a strong opinion on how to be the best sales person
  • Hands on, results focused, motivated to deliver in advance of deadlines;
  • Robust, energetic and tenacious;
  • Motivated to achieve targets and goals, a credible individual who possess a “can do” attitude and has an open mind to learn from the best in the business;
  • Quality driven & professional, employing the highest levels of honesty, probity and integrity;
  • Analytical with good commercial acumen.
  • Knowledge of conservatory, window and door sales.

If you would like to be considered for this opportunity which, following a 3 -month training period, is on a self-employed basis, then please send your CV and covering letter detailing your salary expectations including the added value you can bring to our business using the form below.

CONSERVATORY AND WINDOW INSTALLERS

County are a leading home improvement company supplying conservatories, orangeries, double glazed windows and doors in Kent and Sussex.

Due to continued growth, we have a self employed position available for an experienced Conservatory and Window Installers.

At County, it is important to us that we deliver an exceptional service to our customers. To achieve this, it is vital that we have teams of fitters and who are quality focused, experienced and passionate about providing excellent customer service.

This is a great opportunity to work for a high profile, top quality, fast moving and forward-thinking business. We provide competitive rates of pay, opportunities for regular work, reliable on time payments and immediate starts.

To be considered for this role you must have:

  • Previous conservatory or window fitting experience; preferably with experience of fitting orangery’s
  • A desire and determination to ensure all work completed meets the high-quality standards our customers expect;
  • A passion, determination and drive to ensure you achieve deadlines, deliver quality work right first time;
  • The ability to work within a team or on own initiative, you must be self-motivated and hardworking;
  • Excellent planning and organisational skills;
  • Good communication skills and an approachable personality.
  • A positive “can do” attitude with the ability to work under pressure and meet deadlines
  • Excellent attention to detail;
  • Effective time management skills with the ability to prioritise tasks;
  • Strong knowledge and experience of Health and Safety on site;
  • Driving license;
  • Relevant liability insurance

If you want to further your career and feel you have what it takes to be a successful fitter please complete our form below.

WINDOW FITTERS MATES

County are a leading home improvement company supplying conservatories, orangeries, double glazed windows and UPVC doors in Kent and Sussex. 

Due to continued growth, we are looking for Window Fitters Mates to join our team on a self employed basis. 

This is a great opportunity to work for a high profile, top quality, fast moving and forward-thinking business. 

We give all our self-employed fitters fortnightly pay with a highly competitive payment structure and continuous work.

To be considered for the role you must have:

  • Previous quality fitting experience is desirable but not essential
  • A passion for delivering excellent customer service
  • Be a good communicator
  • Be self-motivated with the ability to work on your own initiative.
  • UK driving licence would be an advantage

If you want to further your career and feel you have what it takes to be a successful fitter please complete our form below.


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County Windows (Heathfield) Limited of Unit 17 Ghyll Industrial Estate, Heathfield, East Sussex TN21 8AW (Registered No. 07451429) is a credit broker and is authorised and regulated by the Financial Conduct Authority. Credit provided by Hitachi Personal Finance, a trading style of Hitachi Capital (UK) PLC, authorised and regulated by the Financial Conduct Authority (Registered No. 704348).