Home Blog You Get A Fantastic Guarantee When You Buy From County

You Get A Fantastic Guarantee When You Buy From County


Since the pandemic first hit, making home improvements has been the trendy thing to do. Being confined to one space for such a long period made lots of us realise that certain areas of our properties needed enhancing.

Timber Casement Windows

You can, of course, take it upon yourself to oversee some improvements, such as repainting a room or updating hardware on drawers and cupboards. But others, like the installation of energy efficient windows or a lifestyle extension, will be too complex for you to organise and should be left in the hands of an experienced home improvement specialist. 

To find the best company to sort this out, check out the past customer reviews of any companies in the region, uncover how long they have been trading for, and look to see what their guarantee is like. 

It’s not uncommon for a customer to get caught out by a poor guarantee, but that’s never been the case at County. 

We provide a 10 year guarantee (some of our products come with a 20 year guarantee) that promises you comprehensive cover throughout the life of the product you buy. 

If you ever experience some form of issue with any of our products during the guarantee period, County will come out and sort it speedily, without it costing you a penny. 

Most of the time our customers don’t need to use the guarantee, but nothing in life is perfect and occasionally a product might suffer a fault. We soon get faults fixed though!

It always feels like a punch in the gut for the industry when we hear about a company failing to provide the aftercare they initially promised to a customer. That’s not our style and never has been. We believe in looking after customers whenever they need us, and don’t just desert them once an installation is complete. 

Our About Us page has more information about our 10 year guarantee and several of our other selling-points as a business.


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© 2020 COUNTY WINDOWS (HEATHFIELD) LIMITED

County Windows (Heathfield) Limited of Unit 17 Ghyll Industrial Estate, Heathfield, East Sussex TN21 8AW (Registered No. 07451429) is a credit broker and is authorised and regulated by the Financial Conduct Authority. Credit provided by Hitachi Personal Finance, a trading style of Hitachi Capital (UK) PLC, authorised and regulated by the Financial Conduct Authority (Registered No. 704348).