AFTERCARE SERVICE

Due to the quality of our work, we provide a lead 10 Year Guarantee that offers everyone total peace of mind..

10 YEAR GUARANTEE

Our 10 Year Guarantee not only provides you with industry-leading protection, it also gives you complete reassurance that you products will last for years to come.

We’re able to offer this because we only use the best products and tradespeople available.

Envisage Flush Windows - Monkey Tail Handle

GOOD CLEAN FUN

Knowing how to care and maintain your products will keep them looking their best at performing seamlessly. To help homeowners, we’ve created a series of easy-to-follow guides that show how to keep your glass and frames in perfect shape.

To learn more, please check out our Helpful Guides section for more.

Aftercare - Cleaning

CONDENSATION

Condensation forms naturally yet many homeowners think that these droplets are a sign that something has gone wrong.

In fact, in the majority of cases, the opposite is true – condensation is a sign that everything is working as it should! If moisture is collecting on the outer panes of your window then the units are keeping cold air out and warm air in.

Only if condensation appears between the inner panes of a double- or triple-glazed unit should you be concerned. Please see our ‘guides and advice.’ section for more information.

Aftercare Condensation

VISIT YOUR LOCAL COUNTY SHOWROOM

Everyone is welcome to come in and browse around our Heathfield or Tunbridge Wells showrooms, where our friendly sales team will be pleased to help with any questions you may have.

GET DIRECTIONS

WANT TO GET IN TOUCH?

If you have a query or issue about any of our products or services you can contact the Customer Services team by completing the form below.

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Want to speak with an Advisor? Give us a call on 0800 542 6103

Our friendly team will be pleased to help with any questions you may have.